Digital Concept, Inc. is committed to providing the best and most reliable customer service, and we fully support Brinno’s warranty as stated below.
Brinno provides a one year warranty for Brinno products (hardware units) and their accessories (excluding batteries, SD cards, MicroSD cards & Pen Drivers).
LIMITED WARRANTY & REPAIR PROCEDURES
Brinno stands behind every product we make with a no-hassles warranty. Warranty coverage may be extended, depending on your region. Brinno Incorporated warrants the product for a minimum of one year from the original date of purchase against defects in material and workmanship under use as instructed by the user’s manual. Brinno, at its option, shall repair or replace the defective unit covered by this warranty. Please retain the dated sales receipt as evidence of the date of purchase. You will need it for any warranty service.
Brinno Incorporated warrants its products against defects in material or workmanship for the time period and as set forth below. Pursuant to this Limited Warranty, Brinno will at its option, (i) repair the product using new or refurbished parts or (ii) replace the product with a new or refurbished product. For purposes of this Limited Warranty, “refurbished” means a product or part that has been returned to its original specifications. In the event of a defect, these are your exclusive remedies.
No returns or repairs will be accepted without a proper RMA approval (return merchandise authorization) by Brinno’s dealers, distributors, or Brinno headquarter in Asia. In order to keep this warranty in effect, the product must have been handled and used as prescribed in the instructions accompanying this warranty. Any tempering of the product or attempts of self repair voids all warranty. This warranty does not cover any damage due to accident, misuse, abuse, or negligence. This warranty is valid only if the product was purchased new from an authorized Brinno dealer/distributor.
WARRANTY AND REPAIR
To obtain warranty service, the product is to be delivered with proof of warranty coverage (e.g. dated bill of sale), specification of defect(s), transportation prepaid, in either its original packaging or packaging affording an equal degree protection to Brinno’s dealer, distributor or Brinno headquarter in Asia specified. It is your responsibility to back up any data, software or other materials you may have stored or preserved on your unit. It is likely that such data, software, or other materials will be lost or reformatted during service and Brinno’s dealers, distributors, or Brinno headquarter in Asia will not be responsible for any such damage or loss.
Warranty Periods When Purchased in Brand New Condition from a Dealer/Distributor:
Brinno products (hardware units) and their accessories (excluding batteries, Micro SD cards, & Pen Drivers) – One (1) Year
Warranty Periods for Brinno Refurbished Units When Purchased from a Retail Dealer:
Some retail stores do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the limited warranty or exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may have other rights which vary from country to country, state to state, and store to store.
This Limited Warranty shall apply to any repair, replacement part or replacement product for the remainder of the original Limited Warranty period or for one year, whichever is longer. Any parts or product replaced under this Limited Warranty will become the property of Brinno’s dealer/distributor, or Brinno headquarter in Asia specified.
Labor: For a period of one (1) year from the original date of purchase of the product (“Labor Warranty”), Brinno’s dealer/distributor or Brinno headquarter in Asia will, at its option, repair or replace with new or refurbished product, product determined to be defective. If Brinno’s dealer/distributor or Brinno headquarter in Asia elects to replace the product after this Labor Warranty has expired but while the Parts Warranty below is still in effect, it will do so for the applicable labor charge.
Parts: For a period of one (1) year from the original date of purchase of product (“Parts Warranty”), Brinno will supply new or refurbished replacement parts in exchange for parts determined to be defective.
This Limited Warranty only covers product issues caused by defects in material or workmanship during ordinary consumer use; it does not cover product issues caused by any other reason, including but not limited to product issues due to commercial use, acts of God, misuse, limitations of technology, or modification of or to any part of the Brinno product. This Limited Warranty does not cover Brinno products sold AS IS or WITH ALL FAULTS or consumables (such as fuses, batteries, Micro SD cards, or Pen Drivers). This Limited Warranty is invalid if the factoryapplied serial number has been altered or removed from the product.